Pylos Terms of Service

Effective Date: June 27, 2026

Last Updated: July 3, 2026

1. Acceptance of Terms

These Terms of Service (the "Agreement") are entered into between Pylos LLC, a Texas limited liability company ("Pylos," "we," "us," or "our"), and the church, organization, or individual that has registered for and uses the Service ("Customer," "you," or "your").

By clicking "I agree" (or a similar acknowledgment), creating an account, accessing, or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

If you are agreeing on behalf of a church or other organization, you represent that you have the authority to bind that organization to this Agreement, and the terms "you" and "Customer" refer to that organization.

You must be at least 18 years old to use the Service.

1.1. Consent to Electronic Communications

By creating an account or using the Service, you consent to receive all communications from Pylos electronically, including account notices, billing notices, security alerts, policy updates, and any other notices required by law. Electronic communications may be sent via email to the address associated with your account or displayed within the Service. You agree that all notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing, including under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act, and any applicable state law.

You are responsible for keeping the email address associated with your account current. If Pylos sends a notice to the email address on file and it bounces or is undeliverable, the notice is still deemed delivered.

2. Definitions

• Service means the Pylos software-as-a-service platform, including all features, websites (including getpylos.com), embeddable widgets, podcast feeds, APIs, and related services provided by Pylos.
• Customer Content means all sermons, audio recordings, video recordings, transcripts, clips, photos, logos, organization names, descriptions, service times, and other content you upload to or generate through the Service.
• Authorized User means an individual you authorize to access your account.
• Public Surfaces means the Pylos website, the public church directory, embeddable widgets, podcast feeds, and any other public-facing surface through which Customer Content is distributed.
• Aggregated Data means data derived from Customer Content that has been combined with data from other customers and stripped of information identifying your organization.
• Derived Data means analytics, metadata, statistics, embeddings, model outputs, and other data generated from Customer Content.
• Term means the period during which you have an active account or subscription with Pylos.

3. Accounts and Authorized Users

You may register one organization account per church or organization. The first person to register on behalf of an organization becomes the account owner and may invite Authorized Users.

You are responsible for all activity that occurs under your account, including the actions of your Authorized Users. You must keep your login credentials secure and notify us promptly at luke@getpylos.com if you suspect unauthorized access.

You may not share login credentials, allow access to anyone outside your organization, or use the Service to provide services to organizations you do not control.

3.1. Administrative Support Access

You acknowledge and agree that authorized Pylos personnel may access your account and organization workspace without prior notice for the following purposes:

When accessing your account for support purposes, Pylos personnel operate under the same access controls and data handling obligations described in our Privacy Policy. Pylos will not modify or delete your Customer Content during support access except (a) at your request, (b) as necessary to resolve a technical issue, or (c) as required to enforce this Agreement.

Pylos maintains internal logs of administrative actions taken on customer accounts. If you have questions about administrative activity on your account, contact luke@getpylos.com.

3.2. Account Ownership Disputes

If multiple individuals claim ownership or administrative control of an organization's account, Pylos may, at its sole discretion, (a) suspend the account until the dispute is resolved, (b) grant access to the individual who can demonstrate authority to act on behalf of the organization (for example, through organizational bylaws, board resolutions, denominational authority, or other written documentation), or (c) require a written resolution signed by authorized representatives of the organization. Pylos is not liable for any action taken in good faith to resolve an account ownership dispute and is not obligated to investigate or mediate such disputes.

4. Customer Content and License Grant

4.1. Ownership

You retain all rights, title, and interest in your Customer Content. Pylos does not claim ownership of your sermons, recordings, transcripts, or related materials.

4.2. Operational License

You grant Pylos a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, transcode, transcribe, analyze, modify (for technical purposes such as encoding and clip generation), publicly display, publicly perform, distribute, and create derivative works from your Customer Content for the purpose of providing the Service to you. This license includes the right to send your Customer Content to third-party service providers (including transcription services, AI services, and content delivery networks) as needed to operate the Service.

4.3. Public Display Is Inherent to the Service

The Service includes features that require Customer Content to be publicly accessible, including:

You acknowledge and agree that public accessibility of your Customer Content is a core feature of the Service and a technical requirement of the features listed above. The Service does not offer a private-only mode, per-sermon opt-out, or per-organization opt-out from public display. If you do not want your Customer Content to be publicly accessible, the Service is not appropriate for you.

4.4. Marketing License

You grant Pylos a worldwide, non-exclusive, royalty-free license to use your organization name, logo, building photos, and excerpts from your Customer Content (including sermons, transcripts, clips, and screenshots) for Pylos's marketing, promotional, educational, and informational purposes. This license includes use on Pylos's website, social media accounts, email marketing, sales materials, investor materials, advertising, blog posts, conference presentations, press materials, and any other channel Pylos uses to promote or describe the Service.

This license survives termination of this Agreement and remains in effect indefinitely unless you send a written request to luke@getpylos.com asking Pylos to cease use of your identifiable Customer Content for marketing purposes. Upon receiving such a request, Pylos will cease creating new marketing materials featuring your name, logo, or identifiable Customer Content within thirty (30) days. Pylos retains the right to continue distributing, displaying, and benefiting from marketing materials, case studies, blog posts, social media posts, and other content already created and published before the cessation date, in their original form or as part of historical or archival use.

You represent that all individuals appearing in Customer Content used under this license have provided releases sufficient to permit such use, and you indemnify Pylos for any claims arising from the depiction of such individuals.

You agree that Pylos may use your name, logo, and Customer Content under this license for any reasonable promotional purpose during the applicable license period, and you waive any claim that such use requires additional consent, compensation, or attribution beyond what is provided by this Agreement.

If you provide Pylos with testimonials, reviews, endorsements, or other feedback about the Service (whether via email, in-product messages, social media, or any other channel), you grant Pylos a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, edit, and display such testimonials for marketing, promotional, and informational purposes, with or without attribution, on any channel or medium.

4.5. Logo and Branding Display

You grant Pylos a worldwide, non-exclusive, royalty-free license to display your organization name, logo, denomination, location, and building photos on the Pylos website, the public church directory, marketing materials, sales materials, investor materials, case studies, social media, and any other Pylos-owned or Pylos-operated channel. This license is not limited to marketing — it includes displaying your organization's identity as part of the Service itself (for example, in the church directory, the "churches" page, search results, and featured listings).

This license survives termination of this Agreement and remains in effect indefinitely unless you send a written removal request to luke@getpylos.com. Upon receiving such a request, Pylos will remove your logo and organization name from active directory listings and marketing materials within thirty (30) days. Content already published before the removal request (including screenshots, case studies, blog posts, videos, and archived materials) will remain published.

4.6. Content Publishing License

You grant Pylos the right to edit, remix, excerpt, compile, curate, and publish Customer Content (including sermon clips, highlights, transcripts, and promotional trailers) on Pylos-owned or Pylos-operated channels, including but not limited to YouTube channels, social media accounts, podcast feeds, websites, and any other distribution platform. This includes the right to add commentary, graphics, branding, music, and other editorial elements, and to combine your Customer Content with content from other customers.

This right is royalty-free, survives termination, and remains in effect indefinitely unless you send a written removal request to luke@getpylos.com. Upon receiving such a request, Pylos will cease creating new publications featuring your identifiable Customer Content within thirty (30) days. Content already published before the removal request will remain published.

4.7. Aggregated Data, Derived Data, and AI/ML Training

You agree that Pylos may use, retain, and commercialize Aggregated Data and Derived Data, including for purposes unrelated to providing the Service to you. Pylos may retain and use Aggregated Data and Derived Data after termination of this Agreement for any purpose, including improving the Service, training AI/ML models, developing new products, conducting research, and licensing to third parties.

You grant Pylos the right to use Customer Content to train, fine-tune, evaluate, and improve machine learning models, including models that may be used in products other than the Service or licensed to third parties. Pylos will use commercially reasonable efforts to ensure that any model trained on Customer Content does not output material that directly reproduces your Customer Content in identifiable form to third parties.

You grant Pylos the right to use Customer Content in current and future Pylos products and services beyond the Service as it exists today, including paid tiers, separate products, research projects, content publications, and licensed offerings. This right is perpetual, irrevocable, royalty-free, and survives termination.

Use of Customer Content in a form that identifies your organization is limited to (a) providing the Service to you, (b) the Marketing License in §4.4, (c) the Logo and Branding Display in §4.5, (d) the Content Publishing License in §4.6, (e) the Public Display in §4.3, and (f) lawful disclosures. Use of Customer Content in Aggregated or de-identified form is not subject to this limitation.

This Agreement does not override any rights you have under applicable privacy laws to opt out of certain processing. Where applicable law requires Pylos to honor opt-out requests, Pylos will do so for prospective use of identifiable Customer Content, while retaining the right to use machine learning models, derivatives, Aggregated Data, and Derived Data already created.

4.8. Customer Representations Regarding Customer Content

You represent and warrant that:

You are solely responsible for the Customer Content you upload and for ensuring it complies with this Agreement.

5. Service Branding and Watermark

All video and clip output rendered by the Service includes a visible Pylos watermark or branding element. Inclusion of the watermark is a contractual condition of using the Service. The watermark is a permanent feature of Service output and may not be removed, hidden, obscured, blurred, cropped out, or altered.

You agree not to:

The watermark serves as attribution and provenance. Tampering with the watermark is a material breach of this Agreement and grounds for immediate termination of your account.

6. Acceptable Use

You agree not to:

We may, at our sole discretion, refuse, remove, or suspend Customer Content or accounts that violate this section, with or without notice.

Pylos endeavors to make the Service accessible. To report an accessibility issue, contact luke@getpylos.com.

6.1. Fair Use

Subscription plans are designed to accommodate the typical usage of a single church or organization, including content upload, storage, streaming delivery, and transcription. If your usage substantially and persistently exceeds typical single-church usage patterns, Pylos will contact you to discuss options, which may include an adjusted plan, usage-based fees for excess usage, or technical limits.

Pylos will not suspend or throttle your account for excess usage without first providing notice and at least thirty (30) days to work toward a resolution, except where usage threatens the stability or security of the Service. Pylos may publish specific usage allowances from time to time, which will not be set below levels that accommodate typical single-church usage.

7. Pylos's Discretion Over Service Output

You acknowledge and agree that:

8. AI and Third-Party Processing

You acknowledge that the Service uses third-party providers to deliver functionality, including transcription services, AI/ML services, content delivery networks, email providers, and cloud infrastructure. Customer Content will be transmitted to and processed by these providers as needed to operate the Service. These providers may process data under their own terms and privacy policies, which Pylos does not control.

The accuracy of AI-generated outputs (including transcripts, sermon boundary detection, clip suggestions, and category labels) is not guaranteed. You are responsible for reviewing AI-generated outputs before relying on or distributing them.

For details on how Customer Content is shared with third parties, see our Privacy Policy at getpylos.com/privacy.

9. Third-Party Platform Integrations

9.1. YouTube

The Service allows you to connect your organization's YouTube channel and publish sermon videos directly to YouTube. This feature uses YouTube API Services. By connecting a YouTube channel to the Service, you agree to be bound by the YouTube Terms of Service and acknowledge Google's Privacy Policy.

When you connect your YouTube channel, you authorize Pylos to:

Pylos uploads videos to your channel using your credentials. You are solely responsible for the content published to your YouTube channel, including compliance with YouTube's Community Guidelines and any applicable copyright or licensing requirements.

You may disconnect your YouTube channel at any time through your organization settings. Disconnecting immediately deletes stored OAuth credentials. You may also revoke access through Google's security settings. Videos already published to your YouTube channel remain on YouTube and are governed by YouTube's terms.

YouTube publishing is subject to YouTube Data API quota limits. Pylos does not guarantee that all upload requests will succeed. If quota limits are reached, uploads may be delayed or fail, and Pylos will notify you of the error.

9.2. Future Integrations

Pylos may add integrations with additional third-party platforms in the future. Each integration will be subject to the applicable platform's terms of service. By connecting a third-party platform to your account, you authorize Pylos to interact with that platform on your behalf as described in the integration's setup flow.

10. Fees, Payment, Trials, and Renewals

10.1. Fees

Use of the Service may require payment of subscription fees. Current pricing is available at getpylos.com/pricing. Pylos may offer monthly subscriptions, annual subscriptions, and from time to time may offer free tiers, free trials, or promotional pricing.

10.2. Free Trial

Pylos may offer a free trial of up to thirty (30) days for new paid subscribers. To begin a free trial, you may be required to provide a valid payment method. At the end of the trial, your subscription will automatically convert to a paid subscription at the then-current rate, and your payment method will be charged, unless you cancel before the trial ends.

10.3. Billing and Auto-Renewal

Subscription fees are charged in advance on a monthly or annual basis, depending on the plan you select. Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. By providing a payment method, you authorize Pylos to charge that payment method for all applicable fees.

10.4. No Refunds

All fees are non-refundable. If you cancel mid-billing-period, your subscription will continue through the end of the current period, but no refund will be issued for unused time. Pylos may, at its sole discretion, issue refunds or credits in extraordinary circumstances; doing so does not obligate Pylos to issue refunds in any other case.

10.5. Price Changes

Pylos may change subscription prices for future billing periods. We will provide at least thirty (30) days' notice of any price increase via email to the address associated with your account. Price changes take effect at the start of your next billing period beginning at least thirty (30) days after notice. If you do not cancel before the next renewal, the new price will apply.

Promotional or discounted pricing applies only for the period stated at the time of purchase; upon expiration of the promotional period, the subscription renews at the then-current standard rate unless canceled before the renewal date.

10.6. Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or other taxes applicable to your subscription, except for taxes on Pylos's net income.

10.7. Late and Failed Payments

If a payment fails or is past due, Pylos will attempt to notify you and may attempt to charge your payment method again. You will have fourteen (14) days from the original due date to cure the failed payment. If payment is not cured within that period, Pylos may suspend your account, including disabling access to the dashboard, public sermon library, podcast feed, and embedded widget.

If your account remains suspended for more than sixty (60) days, Pylos may delete your account and all associated Customer Content. Customer Content deleted under this section cannot be recovered.

11. Intellectual Property

11.1. Pylos's IP

Pylos and its licensors retain all rights, title, and interest in and to the Service, including all software, designs, content, branding, trademarks, logos, and documentation (other than Customer Content). Nothing in this Agreement transfers any Pylos intellectual property to you.

The names "Pylos," the Pylos logo, and any related marks are trademarks of Pylos LLC. Use of the name "Pylos" or the Pylos logo in a manner suggesting endorsement or affiliation requires prior written consent. You may use the Pylos name and logo solely to identify Pylos as the provider of the Service.

11.2. Feedback

If you submit ideas, suggestions, feedback, or improvement requests to Pylos, you grant Pylos a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the Service or any other Pylos product, without obligation to you.

12. Privacy and Security

12.1. Privacy

Your use of the Service is also governed by our Privacy Policy, available at getpylos.com/privacy, which is incorporated into this Agreement by reference.

If you process the personal data of individuals in jurisdictions requiring a Data Processing Agreement, the terms of our Data Processing Agreement at getpylos.com/dpa apply.

12.2. Security Incident Notification

In the event of a confirmed security incident materially affecting Customer Content, Pylos will notify Customer within seventy-two (72) hours of confirmation and will cooperate with Customer in any required notifications under applicable law. Pylos's notification will include, to the extent known, the nature of the incident, the categories of data affected, and the steps Pylos is taking to mitigate harm.

13. Service Availability and Modifications

Pylos provides the Service on a commercially reasonable effort basis. Pylos does not guarantee uninterrupted availability, error-free operation, or any specific uptime level.

Pylos may modify, add, or remove features of the Service at any time. We will provide reasonable notice of material changes that adversely affect existing paying subscribers.

14. Term and Termination

14.1. Term

This Agreement begins when you first accept it (by creating an account or using the Service) and continues until terminated.

14.2. Termination by Customer

You may cancel your subscription at any time through your account settings or by contacting luke@getpylos.com. Cancellation stops auto-renewal but does not refund the current billing period. Service continues through the end of the period for which you have paid.

14.3. Termination by Pylos

Pylos may suspend or terminate your account at any time, with or without notice, for:

14.4. Effect of Termination

Upon termination:

14.5. Data Export

Upon written request received before termination or within thirty (30) days after termination, Pylos will provide a copy of Customer Content in a commercially reasonable format within forty-five (45) days. Requests received after such period may be honored at Pylos's discretion but are not required.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. PYLOS DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION.

WITHOUT LIMITING THE FOREGOING, PYLOS DOES NOT WARRANT:

YOU ARE RESPONSIBLE FOR REVIEWING AI-GENERATED OUTPUTS AND FOR MAINTAINING YOUR OWN BACKUPS OF CUSTOMER CONTENT IF YOU CONSIDER IT IRREPLACEABLE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NOTWITHSTANDING THE FOREGOING, NOTHING IN THIS SECTION LIMITS PYLOS'S RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF TO PROTECT ITS INTELLECTUAL PROPERTY, ENFORCE THE WATERMARK PROVISIONS IN §5, ENFORCE THE ACCEPTABLE USE POLICY IN §6, OR PREVENT MISAPPROPRIATION OF THE SERVICE OR PYLOS'S CONFIDENTIAL INFORMATION.

These limitations apply even if a remedy fails its essential purpose, and they form an essential basis of the bargain between you and Pylos.

17. Indemnification

You agree to defend, indemnify, and hold harmless Pylos and its members, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Customer's indemnification obligations under this section do not extend to indirect, incidental, special, consequential, exemplary, or punitive damages of Pylos.

Pylos may, at its option, control the defense of any claim subject to indemnification, in which case you will reasonably cooperate.

18. Governing Law and Dispute Resolution

18.1. Governing Law

This Agreement is governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.

18.2. Informal Resolution

Before initiating any legal action, the parties agree to first attempt to resolve any dispute by good-faith negotiation for at least thirty (30) days following written notice of the dispute. Notice must describe the nature of the dispute and the relief sought. The thirty-day period is a contractual condition precedent to filing suit.

18.3. Venue

Any dispute arising out of or relating to this Agreement or the Service that is not resolved through informal resolution must be brought exclusively in the state or federal courts located in Brazos County, Texas. You consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum.

18.4. Class Action Waiver

You and Pylos agree that any disputes will be brought solely on an individual basis. You waive any right to participate in a class action, collective action, or representative action against Pylos.

18.5. Jury Trial Waiver

You and Pylos each waive any right to a jury trial in any action arising out of or relating to this Agreement.

18.6. Attorneys' Fees

In any action to enforce this Agreement, the prevailing party is entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.

18.7. Time Limitation

Any claim arising out of or relating to this Agreement must be brought within one (1) year after the cause of action accrues, or it is permanently barred.

19. Changes to These Terms

Pylos may update this Agreement from time to time. We will post the updated version at getpylos.com/terms and update the "Last Updated" date.

For material changes, we will provide at least thirty (30) days' notice via email or in-product notice. Continued use of the Service after the effective date of an updated Agreement constitutes acceptance of the changes. If you do not accept the changes, you must stop using the Service and may cancel your subscription.

20. DMCA and Copyright Complaints

20.1. Designated Agent

Pylos respects intellectual property rights. To submit a DMCA takedown notice, contact our designated agent:

A valid notice must include the information required by 17 U.S.C. § 512(c)(3): identification of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good-faith belief that the use is not authorized, a statement of accuracy under penalty of perjury, and your physical or electronic signature.

20.2. Counter-Notice Procedure

If your Customer Content has been removed in response to a DMCA notice and you believe the removal was in error or misidentification, you may submit a counter-notice to luke@getpylos.com. A valid counter-notice must include the information required by 17 U.S.C. § 512(g)(3): identification of the removed material, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake, your contact information, and consent to the jurisdiction of federal court in your district. If we receive a valid counter-notice, we may restore the affected material between ten (10) and fourteen (14) business days after forwarding the counter-notice to the original complainant, unless that complainant notifies us they have filed a court action against you.

20.3. Repeat Infringer Policy

Pylos maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers. Generally, three substantiated infringement notices regarding the same account within a twelve-month period will result in account termination.

20.4. Frivolous Takedown Notices

You acknowledge that by agreeing to this Agreement, you have granted Pylos licenses to use Customer Content as described in §4.4 (Marketing License), §4.5 (Logo and Branding Display), §4.6 (Content Publishing License), and §4.7 (Aggregated Data, Derived Data, and AI/ML Training). Filing a DMCA takedown notice or other intellectual property complaint against content that Pylos is authorized to use under these licenses constitutes a material breach of this Agreement. Pylos reserves the right to pursue all available remedies, including recovery of attorneys' fees and costs, against any party that files a knowingly false or frivolous takedown notice targeting content licensed under this Agreement.

20.5. Copyright Enforcement Authorization

You authorize Pylos to act on your behalf to protect Customer Content hosted on or distributed through the Service from unauthorized use by third parties. This authorization includes the right to:

This authorization is non-exclusive — you retain the right to independently enforce your own copyrights. Pylos is not obligated to take enforcement action and will exercise its discretion in determining which matters to pursue. Pylos will not be liable for any decision to pursue or decline enforcement. Any damages, settlements, or fees recovered by Pylos through enforcement actions under this section are retained by Pylos.

This authorization survives termination of this Agreement with respect to Customer Content that Pylos is licensed to use under §4.4, §4.5, §4.6, or §4.7.

21. Geographic Scope

The Service is intended for use by churches and organizations located in the United States. Pylos does not direct the Service to or actively solicit users outside the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

22. Miscellaneous

22.1. Entire Agreement

This Agreement, together with the Privacy Policy and any DPA executed between the parties, is the entire agreement between you and Pylos regarding the Service and supersedes all prior agreements and communications.

22.2. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

22.3. No Waiver

A failure by Pylos to enforce any provision of this Agreement is not a waiver of that provision or any other provision.

22.4. Assignment

You may not assign or transfer this Agreement, by operation of law or otherwise, without Pylos's prior written consent. Any attempted assignment in violation of this section is void. Pylos may freely assign this Agreement, including in connection with a merger, acquisition, or sale of assets.

22.5. Force Majeure

Pylos will not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, power outages, internet outages, third-party service failures, cyberattacks (including denial-of-service attacks and ransomware), supply chain disruption, labor disputes, war, terrorism, government action, and pandemics. Pylos's reliance on third-party providers (including cloud infrastructure, AI services, content delivery networks, email services, and similar providers) means failures by such providers constitute force majeure events for purposes of this Agreement.

22.6. No Modification by Email

This Agreement may only be modified in writing signed by an authorized representative of Pylos, or through a posted update under §19. No statement, agreement, or representation by a Pylos employee or agent (including via email or chat) modifies this Agreement.

22.7. Independent Contractors

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship.

22.8. Notices

Pylos may provide notices to you by email to the address associated with your account or by in-product notification. You may provide notices to Pylos at:

23. Contact

For questions about these Terms, contact luke@getpylos.com.